We recommend sending initial sales enquiries via the form below. This will ensure that your enquiry is not filtered by spam filters before it gets to us
Tel: 09-486-0282 (intl
+64 9 486 0282)
Fax: 09-489-6010 (intl
+64 9 489 6010)
email*:
Mail: P.O.
Box 33-353, Takapuna, Auckland, New Zealand
Delivery: 16 Byron Ave, Takapuna,
Auckland, New Zealand
*note: you must have Javascript enabled in your browser to see email addresses
In New Zealand National Helpline: 0900-55-444 calls cost $1.99 per minute plus GST ($2.24 incl GST)
In Australia: Call 1-800-140-859. Calls cost $2.00 per minute (or part thereof), with a minimum charge of $10.00. Please have your Visa or Mastercard details available when you call. No charges will appear on your phone bill. The Cognito Helpline is open from 7:00am until 3:00pm EST. There is no GST on this service.
In USA & Canada:
In UK:
In Nepal: call Sustainable Solutions 01-548021 or email
If you think you have encountered a bug in our software, please let us know at
If you require a response to questions, please contact support. Engineering will only respond to bug reports if they need more information from you.
please do not send any sales or support enquiries to this address.